Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
Join a dynamic organization committed to delivering mountain dining experiences as an integral part of the ski experience. The Mountain Food and Beverage (F&B) organization encompasses over 260 diverse food and beverage experiences.
The Senior Director of F&B Experience & Innovation is an important leadership role in the Mountain Division F&B COE. This leader will lead a holistic, data-driven approach to the development and execution of our F&B strategy and tactics. This pivotal role combines operational expertise with strategic vision to drive revenue growth, optimize expenses, and create memorable guest and employee experiences.
An ideal candidate is a results-oriented leader with strong analytical acumen, a proven enterprise mindset, a high level of learning agility, deep operational expertise, and a passion for elevating both the employee and guest experience.
Key Responsibilities:
Experiential design and innovation
Collaborative design of differentiated local and regional dining experiences that enhance the overall mountain brand while leveraging the standards and scale of a large restaurant group
Drive centralized capital investment strategy and capital management with a focus on signature restaurant experiences, FF&E, and technology
Utilize food and beverage industry expertise to influence near and long-term strategies through ongoing research and application of industry trends, best practices, and technologies; lead a team culture focused on developing and applying industry expertise within the context of our mountain food and beverage business
Travel and in-resort presence to support execution, accountability, and development
Develop strategy and tactics through analytics and data-driven insights
Develop and implement actionable strategies informed by data insights to enhance operational efficiency and guest satisfaction
Work closely with F&B COE team members, matrixed partners and operational leaders to develop annual pricing and point of sale item maintenance strategies and tactics; Lead the implementation of pricing strategies, point of sale item maintenance and revenue management initiatives to achieve financial goals across all restaurant types within the portfolio
Critical participant in shaping the F&B Analytics & Insights current state capabilities and deliverables in a way that directly influences future tactics and strategy
Develop and maintain strategic partnerships, internally and externally
Collaborate cross-functionally to drive growth initiatives that align with the organization’s mission and goals through individual relationships, steering committees, and leadership team participation
Manage key relationships with Analytics & Insights, Finance, HR/Leadership Development, IT partners, and third-party vendors to drive alignment and delivery of operational strategies
Facilitate and support stakeholder alignment and accountability to key strategies among resort leaders, solicit feedback and apply in-resort perspective to enterprise approaches
Identify new partnerships, internal and external, in accordance with overall F&B vision to drive achievement of business results within the short and mid-range objectives of the line of business
Ownership of functional business execution and results
Deliver on KPIs of the business; understand and influence drivers of the KPIs, participate in risk assessment, develop and implement contingency reactions as needed
Lead with a high level of collaboration in the F&B COE team environment, given the interdependent nature of the work, especially with the Sr Director of Culinary & Beverage, Director of Operations Support and Sr Mgr of Program Management
Support divisional leadership as an active contributor and author of overall F&B business performance storytelling for executive audience
Develop F&B talent for the future of the business; foster a culture of excellence by building and mentoring a pipeline of future F&B leaders.
Experience required:
15+ years operational leadership experience in F&B, Hospitality or Travel & Leisure industry
Expertise leading a multi-unit portfolio of at least $100M in revenue and a range of business segments (e.g., quick service, fine dining, specialty, etc)
Progressive F&B leadership experience - demonstrated growth in direct responsibility within F&B operations
Experience leading an ancillary line of business within the context of a larger operation (e.g., food and beverage within a larger amusement park, cruise line, casino, hotel group, etc)
Command of front and back of house business management acumen – growth strategies and tactics, COGS management, labor management, etc.
Demonstrated capability to work with direct team, matrixed leaders, operational leaders and third-party partners to build and execute on common goals
Demonstrated ability to meet business objectives and create a shared vision of business strategy and tactics – ability to articulate business strategy, results and storytelling at a senior/executive level
Experience in developing and delivering artifacts (memos, presentations) to tell a business story and influence a diverse group of cross-functional and executive stakeholders
Large scale change management experience, such as enterprise technological implementations, etc.
Demonstrated success in fast-paced, high change business environment
Other requirements:
Ability to travel within our North American resort portfolio, especially in the winter season
High level of proficiency with Microsoft Office suite; Smartsheet experience preferred; systems knowledge with F&B point of sale required
Flexibility to work weekends, holidays and evenings when the operational and seasonal nature of the business requires
The expected Total Compensation for this role is $150,677 - $172,500 + annual bonus + equity. Individual compensation decisions are based on a variety of factors.
Job Benefits
Full Time roles are eligible for the above, plus:
Vail Resorts offers a ‘Hybrid’ work environment for Broomfield-based roles where employees must live within 50 miles of the Broomfield office and work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 506759 Reference Date: 01/20/2025 Job Code Function: F&B Support
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Our Experienced Vehicle Maintenance team executes safety best practices to the best of our ability and maintains a fun, friendly, and positive attitude every day with all guests and employees. We are an internally based guest service department; we want to make sure we leave our teams with a positive experience. This role provides maintenance and repair services for our state of the art fleet. This position is eligible for a tool allowance, ski pass, along with other benefits.
Job Specifications:
Outlet: Keystone Fleet Maintenance Shop
Expected Pay Range: $27.00 - $35.62/ hour
Shift & Schedule Availability: Full Time Hours Available
Skill Level: Advanced
Snowcats
Snowmobiles
Heavy Equipment
Light Duty Trucks
Shuttle and Transit Buses
Small Engine Equipment
Job Responsibilities:
Utilize vehicle and equipment technical knowledge, skills, and abilities to optimize equipment downtime, which includes and not limited to:
Gas / Diesel Engine Repair and Diagnosis
Drive Train Repair and Diagnosis
Electrical Repair and Diagnosis
Brake System Repair and Diagnosis
Steering and Suspension Repair and Diagnosis
Preventative Maintenance on Fleet Vehicles
Welding / Fabrication
Hydraulics
Engages around priorities to foster engagement, collaboration, and results
Supports the professional growth and development of employees across all levels of the organization
Other duties as assigned
Job Requirements:
2+ years experience
Vehicle maintenance experience, especially with types of vehicles in our fleet, or mechanical aptitude
Must have a valid driver’s license / clean DMV record
Must have own tools or be willing to purchase as necessary
Must have the ability to lift 50 pounds regularly
The expected pay range is $23.00 - $27.94. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 507739 Reference Date: 07/18/2024 Job Code Function: Fleet Maintenance
As a Lead Base Area Operator, you will perform critical operations in the base area to deliver an incredible arrival experience. It is a great opportunity to perform a variety of different work through the day ensuring great service and smooth operations of the resort.
Housing: May Be Available
Expected Pay Range: $22.00 - $23.04 / hour
Shift & Schedule Availability: Full Time, Year Round
4 days x 10 hours (7:00 AM - 5:00 PM)
Assist in all base area operations which may include and is not limited to parking, scanning, upkeep of base area
Act as a flexible labor force for various projects and events
Janitorial Duties
Follow procedures and guidelines to stay safe and keep your team safe – your safety is our priority
Comfortable working both inside and outside in seasonal environments
Ability to lift 50 Lb. (22.6 Kg.)
Ability to work standing on your feet and performing physical work consistently
Ability to work weekends and holidays
1+ years of related experience
The expected pay range is $22.00 - $23.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 503975 Reference Date: 07/31/2024 Job Code Function: Roads and Parking
We are looking for an experienced Digital Operations Development Manager to be responsible for leading a team of full-time and contract back end, front end and mobile application developers throughout all stages of the application lifecycle focused on web/eCommerce operations, mobile app operations and our Digital A/B program.
Directly supporting our digital products and services across consumer-facing web, mobile, mobile app, and e-commerce; the ideal candidate will have excellent communication skills with the ability to work in a fast-paced, team-oriented environment.
The ideal candidate will leverage a strong full stack web and mobile development background, and will lead a team of developers that will design and develop web and mobile architectures that harness cutting-edge technologies like React (JavaScript), Microsoft .NET, C#, and RESTful APIs to build high-performance, scalable applications. They will design and deliver next-gen functionality powered by Microservices and integrate with leading CMS platforms like Sitecore and Contentstack. Ultimately, the ideal Digital Operations Development Manager will have strong leadership qualities, be able to provide guidance and support to developers and business stakeholders, develop a strong partnership with the other Senior Managers. The Digital Operations Development Manager reports directly to the Sr Director of Digital Technology within the Guest Experience Technology IT team.
Strong leadership and communication skills are essential.
Team Oversight: Manage a team of 4-6 full-time and contract back end, front end and mobile application developers supporting our web and mobile applications operations tracks of work as well as Digital A/B program.
Team Development: Takes ownership of team’s development by understanding individual aspirations and development areas; coaching employees on their development plans.
Technical Architecture: Responsible for planning and executing technical solutions that are scalable, maintainable, modern, and of high quality. Ensuring solutions align with the technical architecture and content management system.
Hiring and Onboarding: Responsible for hiring full-time full stack web and mobile app developers and contractors. Identifies high quality talent and places individuals in the right roles.
Operations Support: Ensure high availability and reliability for the eCommerce and mobile application platforms, with a focus on uptime, scalability and performance. Implement robust monitoring, logging and alerting solutions to ensure rapid detection and resolution of incidents. Manage and improve incident response process, including root cause analysis and port-mortem reviews
Code Reviews: Ensure developers are following best practices, development standards, and delivering high quality solutions with minimal bugs.
Resource Planning: Working with project managers to assign the right person to each project and adjusting resources accordingly as project needs change.
Connections: Inspire trust and build strong relationships across locations, functions, business units, and levels across the enterprise.
Bachelor's or Master’s Degree in appropriate field of study or equivalent work experience
7+ Years of web and mobile application development experience
2+ Years of development management experience
Experience with monitoring tools (e.g. Dynatrace, Splunk) and incident management platforms
Guide operations development team to maintain and enhance existing applications, including our React Native mobile app and supporting technologies including RESTful services running in Docker containers, Azure functions, MuleSoft, and a headless CMS (Contentstack).
Guide operations development team Maintain and implement new features for our 42 e-commerce websites using C#, React.JS, and Sitecore CMS, integrating multiple internal systems and third-party APIs in the process.
Solid understanding of the web and mobile application lifecycle.
Technical curiosity and willingness to explore beyond your experience
You understand the software development process and the tools that are typically used, and care not only about the code that is written but also the process by which we get there.
Excellent analytical and problem-solving skills.
Ability to organize and manage own time, multi-task and switch contexts
Must be able to communicate written and verbally with technical and non-technical stakeholders
Experience integrating with server-side rendering solutions and content management systems
Good understanding of SEO and ADA principles and ensuring that application will adhere to them
Proficient understanding of cross-browser compatibility issues and ways to work around them
Proficient understanding of secure coding practices including OWASP Top 10
Preferred:
Experience building mobile apps for both android and iOS using React Native
Experience writing code for PCI compliance
Experience with Agile methodologies and DevOps in an Agile environment
Experience with designing and delivering A/B programs for eCommerce sites
Familiarity with security practices in DevOps (DevSecOps)
Experience in establishing and maintaining CI/CD pipelines using tools like Azure DevOps, Jenkins, GitLab, or GitHub Actions.
Familiarity with automated testing, containerization, and version control best practices.
The expected Total Compensation for this role is $134,706 - $150,000 + annual bonus. Individual compensation decisions are based on a variety of factors.
Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Requisition ID 506748 Reference Date: 01/20/2025 Job Code Function: Applications
The Experienced Maintenance Trades (Carpentry) team performs routine, emergency, and preventative maintenance on facilities including roofing, framing, drywall, painting, stucco repairs, flooring repairs, doors and windows repairs. Additionally, the carpenters are expected to assist in sign making, and the technical trades as the need arises.
Expected Pay Range: $23.00 - $28.55 / hour
Shift & Schedule Availability: Full Time hours available
Journeyman level knowledge of most aspects of the carpentry field.
Perform routine and preventative maintenance on doors, windows and other facility equipment.
Must be able to take projects from concept to completion with excellent results.
Display consistency and accuracy in completion of daily work orders.
Assist Sign Shop in production tasks
Must be self-motivated and able to manage a seasonally high workload.
Exhibit strong customer service skills.
Ability to assist other trades such as workload permits, HVAC, Plumbing, Electrical, etc.
Ensure that all power tools and equipment are maintained in a safe operating condition.
Work with Mountain Services Coordinators to facilitate purchasing necessary materials to perform tasks.
Ensure that proper stock of materials is maintained.
High School graduate or equivalent - required
Three years’ experience in the Carpentry trade – preferred
Journeyman level finish carpentry skills - preferred
Basic MIG welding skills – preferred
Basic Computer Skills- preferred
Read, write, speak English - required
Valid state issued driver's license – required
Intermediate skier or snowboarder - preferred
The expected pay range is $23.00 - $28.55. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 507177 Reference Date: 02/27/2025 Job Code Function: Building Maintenance
The Front Office Manager will be responsible for the daily management of the front office operations including front desk, concierge, resort services, bell and valet. In addition the person in this role will provide guidance and leadership to the front office staff ensuring consistent quality customer service is delivered. The Front Office Manager will resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. They will make decisions and take action based on good judgment and resort standards. This position will assign and instruct front office employees in details of work, observe performance and encourage adherence to standard procedures.
Job Qualifications:
Required:
The expected pay range is $56,485 - $60,000. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 507039 Reference Date: 02/19/2025 Job Code Function: Front Office
The main responsibility for our Experienced Security is to serve our guests in the Resort. This role supports special events/groups, village concerts, holidays, and as-needed shift coverage for Guest Safety team members.
Expected Pay Range: $21.00 - $23.00 / hour
Skill Level: Intermediate, Advanced
Interacting with property-owners, guests, and employees.
Assisting guests, residents, and employees with vehicle jump-starts, vehicle-unlocks, intrusion alarms and motor vehicle accidents.
Basic First Aid response.
Enacting general emergency procedures in conjunction with resort policies.
Basic understanding of emergency and law enforcement services and procedures.
Managing and resolving tier-two (transferred from other departments) customer service issues.
Enforcing all property regulations.
Traffic control and pedestrian safety on roadways within the resort and coming into the resort.
Investigating incidents.
Writing and filing reports.
Additional duties may include inspecting AEDs, managing and/or making keys, updating locks and keys and more.
Other duties as assigned.
High school diploma or equivalent - required.
Valid US Driver's license - required.
Extensive customer service skills and experience - required.
Clean driving record and background check - required.
Current Basic Life Support/CPR certification - required.
Able to obtain Advanced First Aid Certification within 3 months of employment - required.
Able to communicate effectively in English, both written and verbal - required.
Great interpersonal skills - required.
Able to work outside in all weather conditions - required.
Able to lift 50 pounds - required.
Able to stand for extended periods of time
Able to bend, crawl, climb, lift, kneel and crouch - required.
Able to work weekends, holidays and evenings - required.
Able to remain flexible in schedule, working nights, weekends, and holidays as needed - required.
College degree - preferred.
The expected pay range is $21.00 - $23.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 507046 Reference Date: 02/20/2025 Job Code Function: Security
The Equipment Operator will operate a variety of equipment, trucks, and tractors for the purpose of mountain and utility repair, maintenance, and construction of facilities.
Outlet: Overnight Snow Plow Driver
Expected Pay: $20.00 - $23.23 / hour
Shift & Schedule Availability: Full Time
Skill Level: Entry
Provide routine maintenance to slopes and operate all equipment used by the Mt. Ops team including but not limited to Skid Steers, Forklifts and Backhoes.
Monitor all equipment and make sure that all issues are addressed promptly and communicated with Vehicle Maintenance.
Physical Labor will be required due to the broad scope of the jobs that will be done for the resort.
Work a flexible schedule including weekends, holidays, etc.
Take directions and work as part of a team.
Accurately troubleshoot equipment problems.
Plays a helpful role and constructive role in training of new and developing operators.
Job Minimum Qualifications:
High School Diploma or GED - preferred
Valid Driver's License – required
Previous heavy equipment experience - required
Previous guest service experience - required
Read, Write, and Speak English fluently - required
Ability to lift 50lbs and perform physical labor - required
Ability to work outside in a high alpine environment - required
At least 1-year heavy equipment experience - required
Experience using power tools - preferred
High school diploma or equivalent
Able to read, write, speak, understand and comprehend English fluently
Valid driver's license and clean driving record
Able to lift and carry 100lbs
The expected pay range is $20.00 - $23.23. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 507735 Reference Date: 03/20/2025 Job Code Function: Equipment Ops
As the Experienced Maintenance Technician, you will primarily focus on the maintenance and repairs of company equipment. You may also complete the general upkeep of aesthetics, such as painting and landscaping. This position is a great opportunity to learn new skills and gain knowledge in many aspects of maintenance and trades!
Ensure that company assets are maintained and repaired
Help in all areas of Building Maintenance work, interior and exterior.
Respond to requests from internal and external guests in a timely manner
Prioritize work based on the needs of team, guests and the business
Make recommendations and implement corrective actions to improve facilities
1+ years of experience in electrical, HVAC/R, or other trades
Able and willing to work outside in all weather conditions while completing a variety of different tasks
Strong communication, interpersonal and troubleshooting skills
Have a strong focus on a safe work environment for yourself and your team.
Mechanical aptitude is an asset
Suits a self-motivated person that enjoys a sense of accomplishment
The expected pay range is $22.00 - $26.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 506781 Reference Date: 01/21/2025 Job Code Function: Building Maintenance