Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department which delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons, and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!
Job Specifications:
Outlet: Telluride, CO
Expected Wage: $20 / hour
Shift & Schedule Availability: Full Time & Part Time
Weekends and Holidays may be required
Skill Level: High comfort level with Windows-based systems, and handheld devices
Job Responsibilities:
Work in our contact centers: ski school locations, ticket/pass offices, and throughout our resort to deliver an experience of a lifetime
Communicate with guests via phone and email
Accurately and efficiently explain and process all resort products and services
Complete daily end of Shift pos/register audits
Be a part of a fun, professional, caring work environment
Ability to work in a fast-paced environment while delivering exceptional experiences
Other duties as assigned
Job Requirements:
Ability to stand or sit for extended periods of time
Able to work outside in a winter environment
Comfortable working indoors for extended periods of time
High School Diploma
Ability to lift 25lbs
Must be able to communicate fluently in English
Ability to work weekends and holidays
Ability to maintain a professional presence in the workplace and adhere to our appearance standards
The expected pay range is $20. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 504192 Reference Date: 08/12/2024 Job Code Function: Product Sales/Scanning
Are you seeking fun and adventurous employment opportunities in the world’s best Mountain Resorts?
If you would like to learn multiple aspects of food and beverage operation this is the job for you. By joining our team, you will develop new and varied skills in a dynamic work environment. Regardless of your specific job, you will help deliver an Experience of a Lifetime for our guests and fellow employees by living our core values; Serve Others, Do Right, Drive Value, Do Good, Be Safe and Have Fun!
Beaver Creek Cookie Cabin is a Ski School Experience top of Beaver Creek Mountain at 11,440 ft. The Beaver Creek Cookie Cabin attendant is responsible for baking Cookies and serving Hot Chocolate to our Ski School Guests. This position is also responsible for maintaining a clean, well organized cabin, moving ski racks morning and night, placing adirondack chairs out in the morning and moving the chairs at the end of the shift for proper grooming. There are other duties as assigned.
Outlet: Cookie Cabin
Expected Pay: $20.00 / hour
Shift & Schedule Availability: Full Time & Part Time, Weekends and Holidays
Skill Level: Entry
Make connections with guests and co-workers
Share our passion for the mountains during service
Follow the leaderships guidelines as outlined during the daily pre-shift meeting
Set beverage stations and food displays, cashier, greet guests and bus tables
Maintain clean and tidy workstations throughout and at the end of the workday
We will teach you all necessary skills to be able to execute your job safely, no formal experience is needed
Desire to learn and grow
Ability to stand and walk for extended periods of time, to bend, lift and carry objects up to 40lbs
Work a varied schedule including weekends & holidays
A Restaurant Crew team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:
Mountain Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning
Lift Operations
Base Area Operations
The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 505004 Reference Date: 09/10/2024 Job Code Function: F&B Support
The Guest Service Specialist travels around the resort executing a variety of duties. These duties vary depending on the needs of our guests on any particular day, and range from delivery of welcome amenities, light maintenance duties, to assisting a guest with a lock out or luggage delivery, to simply delivering additional towels and coffee. There are ample opportunities to interact directly with our owners and resort guests, having a lasting impact upon their vacation experience.
Housing: May Be Available
Outlet: Keystone Property Management
Expected Pay Range: $22.00 - $25.51 / hour
Shift & Schedule Availability: Full Time
Skill Level: Intermediate, Advanced
Provide exceptional service to homeowner associations, homeowners and guests.
Efficiently and safely balance priorities to execute on duties in a timely manner.
Positively interact with guests as you perform your nightly duties and deliveries.
Work independently to complete assigned duties, while constantly communicating broader team about priorities, successes and challenges, and expect the team to do the same, so that all team members are successful in executing nightly duties and deliveries.
Job Qualifications:
High school diploma or equivalent - required
Valid driver's license and clean driving record - required.
Ability to demonstrate strong passion for guest service - required.
Experience in a service position - preferred
Strong verbal communication skills needed.
General computer knowledge and comfort using smart phone apps, as all tasks are dispatched/managed/completed on a mobile app.
Familiarity with maintenance and building systems a plus.
Ability to lift up to 50 pounds and comfortably move in and out of a vehicle and up and down stairs.
The expected pay range is $22.00 - $25.51. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 505003 Reference Date: 09/10/2024 Job Code Function: Guest Services
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
DEPARTMENT PURPOSE
The Marketing Performance Analytics team’s purpose is to empower data-driven decision making and strategic innovation for the Vail Resorts Enterprise. We have a shared passion for problem-solving, innovation, tackling complex enterprise challenges, and positively impacting business results. We approach problem-solving from perspectives that are data-driven as well as grounded in business intuition.
The team fosters an environment that’s inclusive and diverse, supporting all team members to be themselves. We value everyone’s ideas and perspectives and believe that our team’s diversity is critical to our ability to deliver exceptional work products and experiences.
This role will play an important role in helping the business understand marketing behavior across all of Vail’s properties and across multiple different lines of business.
Reporting to the Director of Marketing Analytics and Test & Learn, the Senior Manager is to own a segment of Vail’s marketing channel analytics, guide the marketing organization on new strategic initiatives, and handle incoming tagging requests. This includes end-to-end measurement planning, reporting, dashboard building, deep-dive analysis in Snowflake and Tableau, quality assurance of marketing channel data collection, long-term strategic thinking and special projects. Additionally, this role will be focused on elevating Vail’s marketing strategy by leading advanced analytics projects including multi-touch attribution, customer acquisition cost analysis, and taxonomy implementation. This role will partner with marketing channel teams (Digital, Paid Media, Relationship Marketing, etc.) in support of our various lines of business (e.g. Season Pass, Ski/Ride School, Hospitality, My Epic Gear & Rentals).
Outlet: Corporate – Broomfield, CO
Shift & Schedule Availability: Full Time / Year Round
The budgeted range starts at $116,040.30 - $130,000 + annual bonus. Actual pay will be adjusted based on experience
Weekend work may be expected occasionally during peak sales weekends
Lead a team of analysts covering paid, owned, and earned channels
Own multiple lines of business reporting as well as collaborate with Channel and LOB stakeholders on identifying opportunities for optimizations
Lead audit, analysis, and optimization of Vail’s metadata, including its Solution Design Reference (SDR) and Taxonomy
Lead strategic initiatives including data automation, data democratization, and advanced analytics analyses
Manage reporting pipelines ensuring stakeholders are proactively informed about performance and advised on next best steps to take
Perform analysis on Vail’s online & offline data to create new ways of thinking that advance the company’s data maturity
Tools leveraged in this role:
Adobe Analytics, SQL, Python, Snowflake, Tableau, Microsoft Office, JIRA, Mouseflow, Meta, Smartly, Adobe Ad Cloud, Mailgun, Airship, Databricks
Bachelor's degree in Marketing, Data Analytics, a relevant technical field, or equivalent practical experience
6+ years of digital/marketing/media analytics experience
2+ years of management experience including hiring and talent development
Proficiency in SQL & Python
Ability to communicate with stakeholders at a variety of levels including the CMO
Comfortable in a fast-paced, deadline driven environment
Preferred
Knowledge of Snowflake and/or cloud-based databases (BigQuery, Redshift, etc.)
Experience with Adobe Analytics required
Knowledge of JIRA and project management tools
Exposure and knowledge of multiple channels (Paid Media, Relationship Marketing, Digital)
Familiarity with Vail Resorts, its operations, and key product offerings
Why this role is special:
Vail Resorts is at the forefront of the Travel and Tourism industry – redefining the ski industry in the 21st century
Leveraging analytics is a core pillar of Vail Resorts’ strategy moving forward – a critical driver of our success leading to a strong willingness to invest
We are a data-driven business with a proprietary guest database unmatched by any other company in the industry – a great foundation for building out advanced analytics
The opportunity to take our capabilities to the next level – driving key guest insights, supporting our analytical capability development, and having significant impact on the business
Direct exposure to leaders of the business – a unique opportunity to team with our business leadership to reimagine marketing analytics in a growing team
All the free skiing / riding you and your dependents can handle – free Epic passes, discounted lodging and retail
The expected Total Compensation for this role is $116,040.30 - $130,000 + annual bonus. Individual compensation decisions are based on a variety of factors.
Job Benefits
Full Time roles are eligible for the above, plus:
Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
Requisition ID 505457 Reference Date: 10/07/2024 Job Code Function: Marketing Job Type: [[JobType]]
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Duties include providing seamless service at the various golf course touch points: valet area, golf cart staging, practice areas, and on the golf course. This service includes a multitude of tasks such as meeting and greeting guests, cleaning guest golf clubs and golf carts, starting play and monitoring pace of play on the golf course. Guest Services make the first and last impressions on our golfers making it the most critical position at the facility.
Additional requirements for hires under age 18:
The expected pay range is $20.00 - $21.36. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 505017 Reference Date: 09/10/2024 Job Code Function: GFS
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Maintenance at Keystone Lodge and Spa is a blend of guest service, the ability to prioritize and execute, problem solving, and technical proficiency. Successful employees have the ability to make competent decisions while thinking of the customer's and resort's interests at all times. Using skill-based knowledge to perform assigned tasks in a professional manner at all times - with a focus on safety, efficiency, and quality of work, hotel engineers conduct repairs and preventative maintenance across the trades – plumbing, electrical, carpentry, painting/drywall, and commercial pools. Safety, communication, and professionalism are essential for succeeding and thriving in the role.
Expected Pay Range: $21.00 - $25.51 / hour
Skill Level: Entry Level
The expected pay range is $21.00 - $25.51. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 505016 Reference Date: 09/10/2024 Job Code Function: Building Maintenance
We are currently hiring a Senior FP&A Analyst to support our Hospitality and Mountain division. The open position is based in the company’s Broomfield, Colorado headquarters – within commuting distance from both Denver and Boulder.
The Vail Resorts Finance Team is committed to Building Leaders and Driving Value. We have crafted a fully centralized Financial Planning & Analysis (FP&A) team based in our Broomfield, Colorado corporate headquarters, which supports a fast growing publicly traded company (NYSE: MTN) of 41 best-in-class mountain resorts and regional ski areas across the U.S., Canada, Europe and Australia. Our team exists to deliver data-driven insights to supporting the financial management to of Vail Resorts – the leading ski resort operator in the world, generating over $2 billion in revenue and $800 million in EBITDA annually.
This is an exciting time to join a fast-paced, hard-working and upbeat team that is constantly reimagining the mountain resort experience! This role will provide you with unique, and at times ambiguous, opportunities for you to build a lasting impact on an industry-leading company, while offering a wide-range of leadership development experiences to help accelerate your career progression.
What do you bring to the team?
The expected Total Compensation for this role is $80,000 - $95,000 + annual bonus. Individual compensation decisions are based on a variety of factors.
Requisition ID 505359 Reference Date: 10/01/2024 Job Code Function: Finance Job Type: [[JobType]]
The Front Desk Team Leader provides guidance and leadership to the Guest Service Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. They will make decisions and take action based on good judgment, communication, and SOP’s.
Friendly, strong people skills
Somewhat strong computer skills
The expected pay range is $24.00 - $26.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Requisition ID 505482 Reference Date: 10/09/2024 Job Code Function: Front Office
Requisition ID 502404 Reference Date: 07/18/2024 Job Code Function: F&B Support