Training Specialist

A growing industrial company is looking for a Training Specialist to develop, implement, and improve training programs and job task work instructions, as well as assist in remote and on-site training sessions at the Portland, OR office. This is a six month contract with potential to go longer and/or become FTE.

Responsibilities:

Collaborate with Subject Matter Experts (SME) in departments such as Safety, Finance, Procurement, Inventory Management, Business Improvement, HR, Customer Service, Legal, Contracts, and Quality to deliver employee training:

• Conduct training needs assessments.
• Design, develop, implement training.
• Evaluate and continuously improve training.
• Lead on-the-job training and mentoring program.
• Lead and facilitate interactive classroom training programs and courses.
• Align employee training plans and objectives with desired business results.
• Utilize SAP Success Factors Learning Management System (LMS) to schedule, enroll, record training events to include classroom, online and on-the-job training.
• Develop and update training materials (for example: presentations, simulations, handbooks, instructor guides, handouts, posters, videos, SharePoint pages, online courses, games, role plays and all other classroom, online and on the job training methods and materials).

Collaborate with Subject Matter Experts (SME) across business operations to write and update revision-controlled work instructions:

• Lead and participate with teams who are creating and updating flow charts to map out, improve and simplify business processes.
• Write, update, and improve revision-controlled work instructions, job aids and quick guides.
• Maintain and utilize SAP Document Management System (DMS), online SharePoint Library and library PowerApps to provide business documentation to end users.

This is a hybrid role with most weeks requiring three days in office. For large in person training weeks (every 4-8 weeks), the expectation is in office Monday through Friday.

Education, Training, and Skills Required:

• Experience in business systems training, ideally business operations (like manufacturing, transportation, energy, or healthcare)
• Collaborative team player who is accustomed to communicating with multiple departments and bringing them together
• Bachelor’s degree in a relevant discipline or applicable, equivalent, on-the-job experience
• Experience putting together simple and digestible training programs to ensure understanding of participants
• Experience writing and updating flowcharts, work instructions and job aids
• Ability to quickly understand workflows in large enterprise software programs and create training and work instructions for end users. Programs include Salesforce, SAP, PowerApps, Power BI, Workday, ServiceNow, Ariba.
• Exceptional presentation, communication, and group facilitation skills
• Ability to work effectively with multiple fast-paced, diverse, and deadline-oriented teams

Preferred Experience:

• Solid foundation using the ADDIE Model to Analyze, Design, Develop, Implement and Evaluate training.
• Intermediate to advanced skills with Microsoft Office (Windows, Word, Excel, Power Point, SharePoint, Outlook, Visio).
• Intermediate to advanced skills administering an enterprise Learning Management System (LMS)
• Intermediate to advanced skills administering an enterprise Document Management System (DMS)
• Strong desire to learn new knowledge and skills
• Data-driven to measure and achieve operational excellence
• 3 to 5 years of work experience in a corporate training or document control department
• Ongoing educational credentials in corporate training or technical writing